Respecting and protecting customer privacy is vital to our business. The provisions of our policy applies to former customers as well as current customers unless we state otherwise.
-Protecting the confidentiality of our customer information.
-How we gather information.
-The types of information we share, why, and with whom.
b) Protecting the Confidentiality of Customer Information:
We take our responsibility to protect the privacy and confidentiality of customer information very seriously. We maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration, and destruction. Our control policies, for example, authorize access to customer information only by individuals who need access to do their work. From time to time, we enter into agreements with other companies to provide services to us or make products and services available to our customers. Under these agreements, the companies may receive information about our customers but they must safeguard this information, and they may not use it for any other purposes.
d) How We Gather Information:
As part of providing financial products or services, we may obtain information about consumers from the following sources:
Applications, forms, and other information that loan applicants provide to us, whether in writing, in person, by telephone, electronically, or by any other means. This information may include name, address, employment information, income, and credit references.
Transactions with us, our affiliates, or others. This information may include account balances, payment history, and account usage;
Consumer reporting agencies. This information may include account information and information about credit worthiness; Public sources. This information may include real estate records, employment records, telephone numbers, etc.
e) Information We Share:
We may disclose information we have as permitted by law, such as:
-To regulatory authorities and law enforcement officials.
-To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability. To report account activity to credit bureaus.
-To consumer reporting agencies.
-To respond to a subpoena or court order, judicial process or regulatory authorities.
-In connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or an operating unit, etc.
In addition, we may provide information to our service providers to help us process applications or service your accounts. Our service providers may include billing service providers, mail and telephone service companies, lenders, investors, title and escrow companies, appraisal companies, etc.
We may also provide information to our service providers to help us perform marketing services. This information provided to these service providers may include the categories of information described above under “How We Gather Information” limited to only that which we deem appropriate for these service providers to carry out their functions.
We do not provide non-public information to any company whose products and services are being marketed unless you authorize us to do so. These companies are not allowed to use this information for purposes beyond your specific authorization.